Cancellations and Refunds

Please let us know as soon as possible if you cannot attend. It is normally possible to accept someone else attending in your place at short notice, if you inform us in advance.

To let us know about a change in attendance please email training@val.org.uk

Cancelling

Cancellations will only be accepted in writing (email, fax or letter).
Email: training@val.org.uk
Write to: VA-L, Stringer House, 34 Lupton Street, Leeds, LS10 2QW
Fax: 0113 297 7921

Refunds

We offer a full refund with 14 days notice.
With less than 14 days notice you will be charged the full course fee.

It is normally possible to accept someone else attending in your place at short notice, if you inform us in advance. To let us know about a change in attendance please email training@val.org.uk